OUR FAQ

You Asked, We Answered

Boards by Dana is committed to providing our clients with exceptional customer service. We have laid out a list of questions that are commonly asked by our clients. However, if there is something that we have missed please feel free to reach out. We would be more than happy to address any of your needs and help you find clarity.

DO YOU HAVE VEGETARIAN AND VEGAN OPTIONS?

Yes we do! For vegetarian orders, we substitute meat for extra cheese and for vegan orders we have an assortment of vegan cheeses and spreads that we love to use! We can also make a board with meat substitutes if you'd like us to! For both, we include extra fruits & vegetables. Additional charges will vary based on order size.

CAN YOU MAKE MY ORDER GLUTEN FREE?

Of course! We have an assortment of delicious gluten free crackers, and almost all of our meats and cheeses are completely gluten free. An additional charge my apply based on your order size.

CAN YOU ACCOMMODATE MY FOOD ALLERGY?

Yes. We take extreme caution when a food allergy is noted for an order. That being said, we work out of a kitchen which contains tree nuts, peanuts, etc. - so please send us a message if there is a severe allergy.

HOW FAR IN ADVANCE DO I NEED TO PLACE MY ORDER?

Boards by Dana asks for 48 hours notice for all orders. We do our best to accommodate last minute orders, so please contact us and we will try to squeeze you in. Please do keep in mind, that we book up quickly, especially around the holidays. So if you really want to get your hands on one of our creations, don't wait to place your order!

DO YOU DELIVER?

We offer both pickup & delivery. For delivery, an additional fee will apply.

HOW LONG WILL ITEMS STAY FRESH?

All Boards by Dana products contain perishable items. We recommend consuming the contents as soon as possible. Any uneaten items (aside from crackers, nuts & dried fruit) should be stored in the refrigerator. Keep in mind that some items, like crackers, nuts and other treats may become soft if not eaten or kept separate from other items.

DO YOU ACCEPT BULK ORDERS?

Please contact me if you would like to discuss a bulk order. Snack packs, mini boxes or even something customizable to your needs are great for group events. If you’d like a bulk order (like for teachers, social distancing with friends and family, book clubs, virtual fundraisers, school events, bridal showers, weddings, or something like that) we are happy to discuss your options with you!

DO YOU HOST EVENTS OR WORKSHOPS?

Yes! We offer in-home private charcuterie workshops as well as virtual workshops (upon request). This is such a unique experience and is perfect for a girls night, birthday parties, get togethers or just for fun. We will come to you with all the ingredients and materials necessary to create your own cheeseboard creation. Boards by Dana will discuss the history of charcuterie, teach you different cheese cutting and meat folding techniques, show you how to make your very own salami rose, and more. Feel free to crack open a bottle of wine and enjoy your time with us as we have some fun assembling our boards. To book your in-home workshop, please visit our "PRIVATE WORKSHOPS" section.